About Mark Horgan
Mark is high energy Scot, who has dedicated his professional life to competing across International markets, driving profitable growth and market share gains in the face of intense competition.
Mark lead the sale of Travelex's Pre-Paid Travel Card Division to Mastercard, this was the largest business of it's type in the world, specialising in supply travel cards to Consumers and Corporates in over 22 countries around the World. His team drive considerable growth in pre-paid travel cards, opening new businesses in China, Korea, France and Holland. The business has set new records in sales, productivity and profitability, culminating in the recently announced sale to MasterCard for £290m.
He is the former European CEO of The Number UK Limited, the owner of the successful 118 118 information service. He held his position for 4 years. The Number has successful operations in the UK, France, Switzerland, Ireland and Austria. In addition to leading the 118 business through a period of expansion and growth, Mark was responsible for Regulatory Strategy and Engagement alongside Lois Pines. In this capacity significant engagement with UK and European Regulators and Policy makers, was essential to ensure market conditions were open to competition.
Mark cites all success as being delivered by exception teams of talented multi-cultural, multi-disciplinary, individuals all working towards a common goal. Successful leadership is clearly assessing the context in which a business is performing, defining an attractive end-game, developing a realistic plan to achieve that end-game and engaging the entire organisation, top to bottom, in moving towards the vision with clear time defined steps. While setting uncompromising standards, he is loyal and fair with his people. Several senior individuals have worked with Mark in more than one organisation.
Prior to joining The Number, Mark was an Executive Director on the PLC Board of MFI Group from 1999 to 2005, initially responsible for Customer Strategy and latterly responsible for the General Management of the Retail chain in the UK and France. In this period MFI experienced a resurgence in brand stature, sales and profitability from a low point in 1999. Between 1999 and 2004 MFI Group was one of the fastest growing mid-cap retailers in Europe, with a share price rising from 22p to over £1.80.
Prior to MFI, Mark held various Marketing posts in the UK and Europe in the fiercely competitive Confectionery and Snacks markets. Holding posts with Mars, Nestle and United Biscuits. Various consumer facing initiatives would not have happened without his intervention. To mention just a few, The Quality Street Octagonal Tin, McVities Cakes Bars, Celebrations, The Classic Penguin biscuit design and M&M's success across Europe. He was part of the team to set case law in the controversial trade mark dispute between McVities Penguin and Asda Puffin.
Outside of work, Mark is passionate about his wife, 2 children and Hungarian Viszla dog. His Son Benjamin is 15 and a National standard distance runner. His daughter Annabelle is 11 who is interested in various sports, and particularly Skiing.
Mark is from a mining family in Scotland and he considers himself very fortunate. As a result he spends a fair amount of his spare time engaging with development projects for Children. He has sponsored the London Chamber Orchestra's movement to take music back into state schools. He has served on the NSPCC Helpline appeals board. He is President of Windsor Royals Youths football club. He is a partner in a Pub in Cove with his great Friend Andy Short who is a retired Warrant Officer from the Household Cavalry.
He has a First class degree in Applied Physics at Strathclyde University graduating in 1987. The only application he asserts of his degree is, on a very rare occasion, he can be persuaded to tutor children, who have specific difficulty in learning Mathematics.
Mark Horgan Links
MasterCard buys Travelex Cards Programme management
MasterCard purchase Rapidly growing arm of Travelex
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